Return Policy

At Pirani Gadgets, customer satisfaction is our priority. We aim to provide a fair and transparent return process for all our customers.

Important Notice (Parcel Opening Video Required)

To ensure transparency, customers must record a parcel opening video while opening the package.

  • Without an unboxing video, claims for damage, missing items, or wrong product will not be accepted.
  • The video helps us verify genuine issues for replacement or refund.

Return Timeframe

You may request a return within 3 days of delivery.

Eligible Return Cases

Returns are accepted only in the following situations:

  • Wrong product delivered
  • Product received with defect or manufacturing issue

Return Conditions

  • Item must be unused and in original packaging
  • Customer is responsible for return shipping costs
  • Items must be sent via a traceable courier service
  • Delivery charges are non-refundable

Return Process

  1. Contact us via WhatsApp or Email
  2. Our team will provide return address and instructions
  3. Pack the product securely as received
  4. Send it back via courier
  5. After quality check approval, refund will be processed

Refund Processing Time

Refunds are processed within 2 working days after receiving and verifying the returned item.

Customer Support

For any return-related assistance, our support team is always available on WhatsApp.